Nictavia — carer card
Print this and keep it beside the laptop.
Setting up (5 minutes)
Position
Laptop about an arm’s length away, camera looking straight at the face. A lamp or window in front of them, never behind.
Open
Go to app.nictavia.com and allow the camera when the browser asks.
Tap once
Click anywhere on the page once. This turns on the sound (the browser requires it).
Blink setup
MY THINGS → Set up for me. Three minutes. They can do it with their eyes; you can do it for them.
Carer contacts
MY THINGS → Settings → Help contacts. Add at least one phone or email, then send a test alert.
What the blinks mean
| Action | What to do | What they see |
|---|---|---|
| Choose | Close the eyes for about 1 second while the wanted button is lit | The button fills up, then turns green |
| Go back | Two long blinks, one after another | ↩ Back |
| Pause / rest | Hold the eyes closed for 2.5 seconds | Screen dims: “Asleep” |
| Wake up | Hold 2.5 seconds again, or two long blinks | The bar on the sleep screen fills |
| Normal blinking | Nothing — it is ignored on purpose | “Blink 0.2 s — ignored” |
The scan waits for them. Whatever is lit when they close their eyes is what gets chosen — even if the highlight would have moved on.
The eye badge (bottom left)
It always shows what the camera sees: Watching your eyes · Closed 0.6 s / 1.0 s · Held — now open your eyes · ✓ Selected. If it turns red — I can’t see your eyes — move the laptop or add light.
If something goes wrong
| Nothing happens when they blink | Look at the eye badge. Red? Fix the light or the camera angle. Grey/“Starting camera…”? Wait 10 seconds — it restarts itself. |
| It chooses the wrong thing | MY THINGS → Settings → Slower. Or redo the blink setup. |
| It chooses by itself | Redo the blink setup — the threshold is too low. Tell us: [email protected] |
| No sound | Click anywhere on the page once. |
| They are tired | Settings → Slower, and let them sleep the interface (2.5-second blink). |
| You need to stop it | Pause button, top right. |
The carer alert
The red ALERT CARER button is on every screen. It asks “Alert your carer?” first, so one stray blink cannot send it. When confirmed it emails, texts and notifies your phone at once, sounds an alarm on the laptop, and tells your second contact if nobody answers within two minutes. It never calls 112 or an ambulance.
Test it monthly: MY THINGS → Settings → This device → Test the carer alert.
Nictavia is a communication aid, not a medical device. Free for individuals. Help: [email protected] · nictavia.com